Frequently Asked Questions
Do you have a physical store?
Currently, no! We do all of our sales online but will sometimes attend local and regional markets. Follow our Facebook or Instagram page for updates on where we'll be.
Are your products safe?
All of the fragrance oils used in our candles are phthalate-free and adhere to the strict RIFM and IFRA standards regarding fragrance safety. Our fragrances are also cruelty-free and vegan!
What wax and wick type do you use?
Our candles are created with soy wax with a cracking wood wick. Our wicks are made from only 100% Natural wood from Sappy Fruit Trees sustainably sourced in the USA.
Do you use essential oils?
The fragrance oils used are formulated from a combination of natural essential oils and synthetic aroma chemicals. If you are concerned about an ingredient, please don't hesitate to reach out to us at email@example.com for a copy of the Safety Data Sheets for the fragrances that we use.
Are your candles safe to use around pets?
As a dog mom, I take pet safety seriously. If you are concerned about an ingredient, please don't hesitate to reach out to us at firstname.lastname@example.org for a copy of the Safety Data Sheets for the fragrances that we use. Unfortunately, it can be difficult to tell how an individual pet will react to any specific fragrance oils. It is always best practice to burn candles in a well ventilated area, and to always keep them out of reach of any of your furry friends.
When I burn my candle, why does the top dry bumpy?
That is a natural occurrence with soy waxes. It has to do with the inconsistencies with heating and cooling during the burning process. Don't worry, your candle will still smell wonderful and burn evenly!